Refund Policy

Thank you for shopping at Shoezy World. We value your satisfaction and strive to provide the best quality products and services. If you are not entirely satisfied with your purchase, we're here to help.

Returns

• You have 30 days from the date of delivery to request a return.

• To be eligible for a return, the item must be unused, unworn, and in the same condition that you received it, including the original packaging.

• Returns must be accompanied by a receipt or proof of purchase.

• Certain items such as gift cards, final sale items, and personalized products are not eligible for returns.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 7-10 business days.

• Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the item was defective or incorrect.

Exchanges

• If you need to exchange an item for a different size or color, please contact us within 30 days of receiving your order.

• Exchanges are subject to product availability.

• Customers are responsible for return shipping costs for exchanges.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue.

• We will offer a replacement or full refund for damaged or defective items at no extra cost to you.

How to Initiate a Return

To start a return or exchange, please email us at info@shoezyworld.com with the following details:

• Your order number

• The item(s) you wish to return or exchange

• The reason for the return/exchange

• Photos if applicable (for defective or incorrect items)

We will provide you with further instructions on how to return your item.

Contact Us

If you have any questions about our refund policy, feel free to contact us at:

• Email: info@shoezyworld.com

• Phone: 239-738-4971

Shoezy World reserves the right to update or modify this policy at any time without prior notice.